24 betting ABOUT FAQ
Deposit
How long does a deposit take to process? UPI and Paytm are instant; IMPS/NetBanking take 1-10 minutes. No fees—start playing right away!
Download App
How do I download the app safely? Visit the official site, scan the QR code, or download from site Download Area, Ensure antivirus is on—100% secure!
Is the app download free? Yes, completely free. No hidden fees—get ₹21 welcome bonus upon installation.
What happens if I don’t meet the bonus wagering requirements? Clarify consequences to manage expectations.
How much data does app download use? About 15-30 MB. Use Wi-Fi to avoid charges—download now for instant bonuses!
How do I download the app on my phone? Guide users to the app download process for Android/iOS.
Can I use bonus codes on the app? Highlight code redemption process for app users.
Why can’t I install the app after downloading? Address common installation issues (e.g., permissions, region).
Each Bonus
How do I get referral bonuses? Share your link, friend deposits ₹500+, you get ₹50. Unlimited invites!
What is the cashback bonus percentage? Up to 5% on weekly deposits. Auto-credited every Monday—boost your balance!
Are there VIP exclusive bonuses? Yes, VIP levels unlock up to 50% extra + ₹1,000 monthly. Deposit more to qualify.
How do I use promo codes for bonuses? Enter code (e.g., "BONUS21") during deposit. Instant activation—claim now!
How do I forfeit a bonus? Go to "My Bonuses" and select "Forfeit." Funds revert—contact support if needed.
What is the lose rebate bonus? Get 2-5% cashback on losses weekly. Claim in "Promotions"—softens any setbacks.
Games
Progressive Slots where prizes grow—hit the combo to win ₹1 Crore+!
How do I choose the right game for beginners? Try free demo Slots or Rummy tables—no deposit needed to learn and win.
Login & Register
Why is password reset after registration? Security feature—change anytime in settings. Strong passwords keep you safe.
Can I register with Google or Facebook? Yes, click "Social Login" for quick signup. Link your account for seamless access—no password needed!
What if my password doesn't meet the requirements? Use 8+ characters with letters, numbers, and symbols. Try again or contact support for tips—easy fix!
Can I change my registered email or mobile number? Yes, log in, go to “Profile Settings,” and update after KYC verification—contact support to confirm.
How long does it take to verify my account? KYC verification takes 1-24 hours after uploading ID proof, slightly longer during holidays.
What if I forgot the mobile number I used to register? No worries! Use “Forgot Password,” enter your registered email, and follow the verification link to recover.
How do I register/Sign up? Visit the site, click “Register,” enter your mobile number, email, and password, then verify with OTP. Start in minutes!
Service & More
What if I suspect unauthorized access to my account? Contact support immediately to freeze your account. They’ll enable two-factor authentication after verification.
Does support offer guidance for new users? Yes, agents provide step-by-step help for registration, deposits, and placing first bets, tailored for beginners.
What if my bonus isn’t credited after a deposit? Contact support with deposit details; they’ll verify eligibility and credit the bonus within hours.
How do I check the status of my support ticket? Use the ticket ID provided in the confirmation email to track updates via live chat or account dashboard.
Can support help with understanding odds formats? Yes, agents explain decimal, fractional, or American odds and assist in changing formats in settings.
What should I do if the website is inaccessible? Contact support for mirror site links or use a VPN. They’ll provide alternate access methods for Indian users.
Can I get assistance with setting betting limits? Support can guide you to set daily/weekly deposit or betting limits in the account settings for responsible gaming.
What if my withdrawal is delayed? Contact support with your account ID and withdrawal reference number. Most delays are resolved within 24 hours.
Withdraw
How long does withdrawal take? UPI/IMPS: 15 minutes to 24 hours; NetBanking: up to 2 days. Faster for verified accounts.
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